Privacy Policy | GM Group – Home & Kitchen Appliances

At GM Group of Industries, your privacy is our priority. As Pakistan’s trusted provider of premium home appliances and kitchen appliances, we are committed to protecting your personal information and ensuring a secure browsing and shopping experience. This policy explains how we collect, use, and safeguard your data when you interact with our website, products, and services.

1. Information We Collect

We may collect the following information to improve your experience and deliver high-quality service:

  • Personal Details: Name, email address, phone number, and shipping/billing address provided through forms or orders.
  • Usage Data: Your interactions with our website, such as pages visited, products viewed, and preferences.
  • Technical Data: IP address, browser type, and device information to enhance site performance and security.

2. How We Use Your Information

GM Group uses your data to:

  • Process and deliver your orders for home appliances and kitchen appliances.
  • Respond to your inquiries and provide customer support.
  • Improve our website, product range, and user experience.
  • Share updates, promotions, or offers (only if you’ve opted in).
  • Maintain compliance with legal or regulatory requirements.

3. Data Protection and Security

We take appropriate technical and organizational measures to safeguard your personal data from unauthorized access, alteration, or disclosure. GM Group uses secure servers, SSL encryption, and regular audits to ensure the protection of sensitive information.

4. Sharing of Information

We do not sell or trade your personal data. Information may only be shared with:

  • Trusted partners or service providers (e.g., shipping companies or payment processors) strictly for order fulfillment.
  • Legal authorities if required by law or to protect our rights.

5. Cookies and Tracking Technologies

Our website uses cookies to:

  • Remember your preferences for faster browsing.
  • Analyze site traffic and performance for better service.
  • Deliver relevant content and promotions related to home appliances and kitchen appliances.
    You can adjust your browser settings to manage or disable cookies, but this may affect certain site functionalities.

6. Third-Party Links

Our website may include links to third-party sites. GM Group is not responsible for the privacy practices or content of these external websites. We encourage you to review their privacy policies before providing personal information.

7. Your Rights

You have the right to:

  • Request access to or correction of your personal data.
  • Withdraw consent for marketing communications at any time.
  • Request deletion of your data, subject to legal or contractual obligations.

8. Updates to This Policy

GM Group may update this privacy policy periodically to reflect changes in practices, technology, or legal requirements. The updated version will be posted on this page with a revised effective date.